Course Details

1. Analyse the management functions of planning and decision-making, organizing, leading and controlling.
2. Identify and analyse how individuals would function in groups and how conflict emerges, and it is managed in organizations.
3. Describe the best practices influencing team performance
4. Choose and apply the different approaches available for effectively organising, motivating, leading, controlling and managing conflict within groups.
5. Demonstrate the importance of building organisational culture and its effect in management functions.
6. Describe techniques for stimulating innovation and managing change

Chapter 11 — Managing Teams: Groups and group development.  Stages of a group development. Turning groups into effective teams. Types of work teams. Current challenges in managing teams

Chapter 12 — Managing Change and Innovation: The change process.  Types of organizational change. Managing resistance to change. Techniques for reducing resistance to change. Stimulating innovation. Creativity versus innovation 

Chapter 13 — Understanding Individual Behaviour: Focus and goals of individual behaviour. Attitudes and job performance. Job involvement and organizational commitment. Personality traits and personality insights. Perceptions. Factors that influence perception. Social learning

Chapter 14 — Managers and Communication: The nature and function of communication. Methods of interpersonal communication. Effective interpersonal communication. Overcoming barriers to communication. Organizational communication. How technology affects managerial communication

Chapter 15 — Motivating Employees: Early and contemporary theories of motivation. Current issue in motivation Cross-cultural challenges. Motivating unique groups of workers. From theory to practice: suggestions for motivating employees

Chapter 16 — Managers as Leaders: Who are leaders and what is leadership. Early leadership theories. Contingency theories of leadership. Contemporary views on leadership. Understanding gender differences and leadership

• Stephen P. Robbins, Mary Coulter (2009) Management, 10th edition, PEARSON.

• Jones J., George G (2008) Contemporary Management, 5th edition, McGraw Hill.

Lectures, discussions, presentation of case studies, movies, assignments. Power point presentations used in class, lecture notes and case studies are available to the students on the e-learning platform.