MSc in Health Management / Магистр Здравоохранения

Course Details

Course Information Package

Course Unit TitleOPERATIONAL MANAGEMENT AND LOGISTICS
Course Unit CodeMHM508
Course Unit Details
Number of ECTS credits allocated5
Learning Outcomes of the course unitBy the end of the course, the students should be able to:
  1. Identify and build skills for analysis and documentation, better performance in the project management and decision making.
  2. Develop skills in the analysis and measurement of the efficiency and effectiveness of health services
  3. Contribute to the effective organisation and operational efficiency of health care units and services
  4. Identify and clarify the basic concepts and methodological tools for management of supply chain operations (logistics)
Mode of DeliveryFace-to-face
PrerequisitesNONECo-requisitesNONE
Recommended optional program componentsNONE
Course Contents

Methods and Techniques of Operational Management and Planning:
Methods  developed in the field of operational research and quantitative analysis (quantitative methods) . The use of quantitative methods and analysis will be demonstrated in the fields particularly:

Of financial and economic management of health services

The management of quality assurance in health services

The Operational Plan:  The methodology and the steps for producing and operational plan (business plan) of a health organization, with a particular reference to hospital will be developed: operational environment, targets, indicators for measurement, etc


Methods for Supply Management (Logistics)
Development of concepts, of techniques and methods of managing material supply sectors (medical-technology, consumables, pharmaceuticals, etc). The management of stocks (with particular reference to systems Just-In-Time), the design of distribution channels and integrated information systems for monitoring of materials. 

Recommended and/or required reading:
Textbooks
  • Π. Α. Ευσταθίου,(2006),Σύγχρονο επιχειρησιακό μάνατζμεντ, Εκδόσεις Παπαζήσης: 1st edition
  • Μ. Καθαράκη: «Ποσοτική Ανάλυση στην Άσκηση Διοίκησης», Εκδόσεις Αθ. Σταμούλης, Αθήνα, 2007
  • Α. Σισσούρας, «Μέθοδοι Επιχειρησιακής Έρευνας στην Ανάλυση Υπηρεσιών Υγείας», Πανεπιστήμιο Πατρών, Μονάδα Ανάλυσης και Προγραμματισμού Υγείας, Πάτρα, 1994
  • R. Ball: “Quantitative Approaches to Management”, B.H. Contemporary Business Series, Oxford, 1991.
References
    Planned learning activities and teaching methods

    We use a variety of teaching methods to meet different learning styles and needs of the course. This means that the student can expect a set of lectures, seminars, case studies and learning based on group discussions and problems (problem solving, student oriented). The result is a rich learning experience where students can benefit from courses which are relevant, practical and current.
    Graduate students are required to participate during their studies in scientific activities (conferences, workshops) objects associated with the Program enriching their knowledge with additional knowledge to the theoretical and practical training in relation to their practical training and preparation of their thesis work.
    Courses other than teaching or instructional books proposed by each teacher to study their contents usually offer several other forms of additional teaching materials such as notes, educational CD / DVD, Internet courses, or hung on the website of the Department or the educational platform (e-class) of the graduate program                                                         .
    It is possible, at the discretion of the teacher, lessons supplemented by classroom exercises and assignments, individual or group, to better their strengthening. In any case, at the discretion of the teacher to determine the specific requirements of the exercise (or exercises) in each course, or other work, which should prepare the student for the course.

    Assessment methods and criteria
    Assignments40%
    Final Exam60%
    Language of instructionGreek
    Work placement(s)NO

     Печать  E-mail