Course Details

1. Identify the links between behavioural management and organisational performance
2. Explain the relevance of managing people and integrate these concepts with knowledge gained in other core business course
3. Appreciate why human capital is one of the most important asset to an organisation
4. Analyse how organisations can build culture, communication and leadership to improve performance
5. Explain using empirical example how to effectively manage behaviour in organisations

I. A strategic approach to organizational behaviour

Basic elements of strategic OB
The role of human capital in creating competitive advantage
Positive OB
High-Involvement management

II. Organizational Diversity

Diversity defined - Forces of change
Diversity management and high-involvement organisations
Roadblocks to diversity -Creating and managing diversity

III. Organizational Behaviour in a Global Context

Forces of globalisation
The globalisation experience for associates and managers
Opportunities for international participation
High-involvement management in the international context
Ethics in the international context

IV. Work Motivation

The strategic importance of work motivation
Content theories of motivation
Process theories of motivation
Motivating associates: an integration of motivation theories

V. Conflict, Negotiation, Power and Politics

The nature of conflict
Causes of conflict - Conflict escalation and outcome
Negotiation - Power
Organisational politics

VI. Organizational Change and Development

Pressures for organisational change – Planned Change

Organizational Development

• Hitt, M., Miller, C. and Colella, A. (2010) Organizational Behavior: A Strategic Approach, 3rd edition, Wiley

• Robbins, S. and Judge, T. (2011) Essentials of Organizational Behavior, 11th Ed, Pearson
• Schermerhorn, J., Hunt, J., Osborn, R. (2010) Organizational Behavior, 11th Ed, Wiley
• André, R. (2007) Organizational Behavior: An Introduction to your Life in Organization, Prentice Hall