| Course Unit Title | ADMINISTRATION OF SOCIAL SERVICES |
| Course Unit Code | ASSS404 |
| Course Unit Details | |
| Number of ECTS credits allocated | 6 |
| | Learning Outcomes of the course unit | By the end of the course, the students should be able to:- Recognize and analyze the basic principles and functions of administration in relation to social services.
- Develop skills for application of this knowledge to social services.
- Integrate to the role and functions of social worker issues related to organizing and administering social services.
- Acquire skills in applying methods and techniques of leadership, models of management in social services.
- Identify needs of human resources, manage resources, modes of communication and process of decision making.
- Differentiate the philosophy and way of administration between public and private sector and voluntary/non-profit organizations.
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| Mode of Delivery | Face-to-face |
| Prerequisites | NONE | Co-requisites | NONE |
| Recommended optional program components | NONE |
| Course Contents |
- Administration and its significance
- Models of administration and their structure
- Modes of leadership, hierarchy, roles, functions and responsibilities of personnel
- Communication, problems and difficulties related to communication, modes of intervention for effective communication
- Process of decision making, factors to be considered
- Organization of office and use of technology
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| Recommended and/or required reading: |
| Textbooks | - Ζαβλανός Μ., (2000), Οργάνωση και διοίκηση, Ανθρώπινες Διαδικασίες στη Λειτουργία της Οργάνωσης, ΤΟΜΟΣ Β, 4η έκδοση, Αθήνα, Εκδόσεις Έλλην,
|
| References | - Zavlanos, M. (2002) Organization and Administration: Human Processes in the functioning of an organization, (2nd vol), Athens: Ellin (in Greek)
- DuBrin, A., (2004), General Principles of Management, Athens: Ellin(in Greek) Ithakisios, D. (1993) Principles of Organizing and Administering Companies, Athens: Sychroni Ekdotiki (in Greek)
- Kondi, Th., Manda, N. (1993), Applied Organizatiol and Administration: A systematic aproach to planning the organization and to the methods for programming, controling, to administration of personnel and to use of electronic means, Athens: Sychroni Ekdotiki (in Greek)
- Tzortzakis, K. &Tzortzaki, A. (1992) Organization and Administration, Management: The Greek approach, Athens. (in Greek)
- Papalexandri, N. & Bourandas, D., (2003), Administration of Human Resources, Athens: Ellin (in Greek)
- Cholevas, G. 91995), Organization and Administration (Management), 1st edition, Athens: Interbooks. (in Greek)
|
| Planned learning activities and teaching methods |
- Lectures, explanations
- Discussion, examples
- Electronic projections
- Lecture and presentation summaries made available on the e-learning platform
- Preparation for exams through individual and group exercises
|
| Assessment methods and criteria | | Midterm exams (2) | 50% | | Final Exam | 50% |
|
| Language of instruction | Greek |
| Work placement(s) | NO |
