Course Details
Course Information Package
Course Unit Title | COMMUNICATION AND INTERVIEWING SKILLS | ||||||||||
Course Unit Code | ASCS204 | ||||||||||
Course Unit Details | BA Social Work (Required Courses) - | ||||||||||
Number of ECTS credits allocated | 5 | ||||||||||
Learning Outcomes of the course unit | By the end of the course, the students should be able to:
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Mode of Delivery | Face-to-face | ||||||||||
Prerequisites | NONE | Co-requisites | NONE | ||||||||
Recommended optional program components | NONE | ||||||||||
Course Contents | Communication: Definitions. Types: verbal, non-verbal, symbolic. The communication cycle. Barriers to successful interviewing and communication in social work.
The interview process in social work: beginning, middle and termination phases. Types of social work interviews. Characteristics of the social work interview.
Social Work Interview Skills: listening, open-ended questions, close-ended questions, empathy skills, paraphrasing, reflecting, providing feedback, confrontation, self-disclosure, summary, reframing. Additional skills for beginning and ending the interview. Skills for the beginning and termination phases. Intake and recording skills.
Social Work Interviewing Skills with Special Populations: Skills for interviewing children and the forensic interview. Interview skills with families and in group work. Interview skills with individuals with special needs. Cross-cultural interviewing.
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Recommended and/or required reading: | |||||||||||
Textbooks |
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References |
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Planned learning activities and teaching methods |
The taught part of course is delivered to the students by means of lectures, conducted with the help of computer presentations. Lecture notes and presentations are available through the web for students to use in combination with the textbooks. Students must also participate in lab two hours/week. Lab activities include small group discussions and exercises, role-plays and case studies. | ||||||||||
Assessment methods and criteria |
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Language of instruction | Greek | ||||||||||
Work placement(s) | NO |