Course Details
Course Information Package
Course Unit Title | CREW MANAGEMENT | ||||||
Course Unit Code | ATCR301 | ||||||
Course Unit Details | |||||||
Number of ECTS credits allocated | 5 | ||||||
Learning Outcomes of the course unit | By the end of the course, the students should be able to:
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Mode of Delivery | Face-to-face | ||||||
Prerequisites | ABSO204 | Co-requisites | NONE | ||||
Recommended optional program components | NONE | ||||||
Course Contents | Introduction to Crew Management - The main commercial players: The Seafarer The Shipowner The 3rd Party Ship Manager The Crew Manager The Manning Agent Training Institutions
Crew Management Operations: Crew Planning and Recruitment Crew Travelling Crew Insurance Crew Wages Crew Training and Development
Relevant Regulatory Framework and Bodies: International Maritime Organization (IMO) International Labour Organization (ILO) Classification Societies Baltic and International Maritime Council (BIMCO) International Ship Managers Association (INTERMANAGER) International Transport Federation (ITF) International Shipping Federation (ISF)
Accounting and Business Planning: Accounts Payable – Creditors Control Accounts Receivable Credit Management Overview Budget: Forecasting Techniques; Budgeting; Cash Budgets; and Flexed Budgets
IT impact on Administrative Productivity and Quality: Computerized Accounting Integrated Crew Management System Innovation Process and Innovation Measurement (KPI’s)
Ship’s Organizational Structure – Duties and Responsibilities of Master, Officers and Crew: Deck Department Engine Department Catering Department
Crew Welfare: Cultural Diversity Multinational Crew Quality Assured Maritime Health Services, Rehabilitation and Counselling Onboard Catering Psychological Aspects Training and Education
Customers Relations: Identifying Customers and their needs Meeting Customer Needs Training And Motivation of Staff Performance Standards Customer Management Effective Communication
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Recommended and/or required reading: | |||||||
Textbooks |
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References |
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Planned learning activities and teaching methods | Lectures, discussions, presentations and assignments | ||||||
Assessment methods and criteria |
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Language of instruction | English | ||||||
Work placement(s) | NO |