Course Details
Course Information Package
Course Unit Title | NEGOTIATING SKILLS AND RESOLVING OF DISPUTES | ||||||
Course Unit Code | AQSM440 | ||||||
Course Unit Details | |||||||
Number of ECTS credits allocated | 5 | ||||||
Learning Outcomes of the course unit | By the end of the course, the students should be able to:
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Mode of Delivery | Face-to-face | ||||||
Prerequisites | NONE | Co-requisites | NONE | ||||
Recommended optional program components | NONE | ||||||
Course Contents | Principles of negotiation, preparation methods, issues, priorities, leverage power, negotiation strategies, tactics, deals, psychology of negotiating parties, body language ,impulse stage, dispute resolution methods, mediation and arbitration approaches.
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Recommended and/or required reading: | |||||||
Textbooks |
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References | |||||||
Planned learning activities and teaching methods | The course is delivered through theoretical lectures in class and case studies in the class The lectures present to the student the course content and allow for questions.
The learning process is enhanced with the requirement from the student to solve relevant examples case study examples.
Besides from the notes taken by students in class, all of the course material is available through the class website and also through e-learning platform.
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Assessment methods and criteria |
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Language of instruction | English | ||||||
Work placement(s) | NO |