BSc in Quantity Surveying / Бакалавр в Області Інженера-Кошторисника

Course Details

Course Information Package

Course Unit TitleNEGOTIATING SKILLS AND RESOLVING OF DISPUTES
Course Unit CodeAQSM440
Course Unit Details
Number of ECTS credits allocated5
Learning Outcomes of the course unitBy the end of the course, the students should be able to:
  1. Outline the principles and the proper practice of negotiation
  2. Implement negotiating skills to resolve a dispute which may arise in construction projects.
  3. Identify the common elements and the basic strategic blocks of negotiation
  4. Describe how multiparty negotiations can reach a settlement and how the interests of the various parties concerned can be satisfied and or controlled, in order to avoid complications reach the stage of stagnation, ADR or of the court door steps.
  5. Distinguish between various bargaining styles, attitudes and behaviours, and appropriately strategically use their interests to avoid claims and disputes.
Mode of DeliveryFace-to-face
PrerequisitesNONECo-requisitesNONE
Recommended optional program componentsNONE
Course Contents

Principles of negotiation, preparation methods, issues, priorities, leverage power, negotiation strategies, tactics, deals, psychology of negotiating parties, body language ,impulse stage, dispute resolution methods, mediation and arbitration approaches.

Recommended and/or required reading:
Textbooks
  • Getting To Yes Negotiating An Agreement Without Giving In, Roger Fisher & William Ury.
  • Negotiating Essentials, Theory Skills & Practices, Michael R. Carrell & Christina Heavrin
  • Bargaining For Advantage Negotiation Strategies For Reasonable People, G. Richard Shell, A Penguin Book
  • Negotiating Globally 2nd Ed. How To Negotiate Deals, Resolve Disputes, And Make Decisions Across Cultural Boundaries, Jeanne M. Brett
  • Secrets Of Power Negothiating Roger Dawson, 15th Ed.
References
    Planned learning activities and teaching methods

    The course is delivered through theoretical lectures in class and case studies in the class The lectures present to the student the course content and allow for questions.

     

    The learning process is enhanced with the requirement from the student to solve relevant examples case study examples.

     

    Besides from the notes taken by students in class, all of the course material is available through the class website and also through e-learning platform.

     

    Finally the instructor is available to students during office hours or by appointment in order to provide any necessary tutoring.
    Assessment methods and criteria
    Mid term exam30%
    Final Exam70%
    Language of instructionEnglish
    Work placement(s)NO

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