MSc in Health Management

Course Information Package

Course Unit TitleINTRODUCTION TO MANAGEMENT HEALTH SERVICES AND HUMAN RESOURCES IN HEALTH ORGANIZATIONS
Course Unit CodeMHM522
Course Unit DetailsMSc Health Management (Required Courses) - PhD Health Management (Postgraduate level Courses) -
Number of ECTS credits allocated10
Learning Outcomes of the course unitBy the end of the course, the students should be able to:
  1. They have developed their knowledge about the administration of health services and human resource management in order to be able to evaluate specific choices from a broader political, economic and social environment.
  2. Understand the complexity and the basic principles of a Health Service Administration.
  3. Distinguish the key design criteria, organization, management and leadership for successful management of health services.
  4. Understand and analyze the importance of marketing in management of these services.
  5. Identify and reach critical changes facing the health sector.
  6. Seek ways of dealing with resistance to these changes.
  7. Develop knowledge and skills in the management of innovation.
Mode of DeliveryFace-to-face
PrerequisitesNONECo-requisitesNONE
Recommended optional program componentsNONE
Course Contents-  The analysis of the importance of strategic planning in the health sector
-  The description of the external and internal environment of a healthcare facility
-  The deepening of the concept of management and of its operation description
-  An understanding of the main features of scientific schools of management and leadership theories
-  The recording of an effective model of human resources management in a Health Service
-  The analysis of how to attract young workers stay at work and evaluation of their performance
-  Knowledge of the basic theories of motivation and importance of group dynamics and conflict management
-  Knowledge and application of theories and import process changes and innovation
Recommended and/or required reading:
Textbooks
  • Sullivan E., Decker Phillip (2009), Αποτελεσματική ηγεσία και διοίκηση στις υπηρεσίες υγειάς, Γκιούρδας Μ., Αθήνα. Κεφ. 4 Ηγεσία και Διοίκηση. (σελ. 43-65 από 334)
  • Λιαρόπουλος Λ. Οργάνωση Υπηρεσιών και Συστημάτων Υγείας, Εκδόσεις Βήτα, Αθήνα 2010 ΚΕΦ.12 Το ανθρώπινο δυναμικό στον υγειονομικό τομέα (147-161) (14 σελίδες)
  • Kaitelidou D., Kontogianni A., Galanis P. et al. Conflict Management and Job Satisfaction in pediatric hospitals in Greece. Journal of Nursing Management, 2012, 20, 571–578
  • Pavlakis A., Kaitelidou D., Theodorou M., Galanis P., Sourtzi P., Siskou O.Conflict Management in Public Hospitals: The Cyprus Case. International Nursing Review 58(2):242-248
References
  • Hunger JD(2004) Εισαγωγή στο Στρατηγικό Μάνατζμεντ, Κλειδάριθμος, (280 σελίδες), σελ. 15-28
  • Μπουραντάς Δ. «Μάνατζμεντ: Θεωρητικό Υπόβαθρο, Σύγχρονες Πρακτικές», Εκδόσεις Μπένου, Αθήνα 2002, σελ. 39-47.
  • Υφαντόπουλος Γ. Τα Οικονομικά της Υγείας. Κεφάλαιο 2: Η υγεία και η Ευρωπαϊκή ατζέντα για την πολιτική υγείας. Εκδόσεις τυπωθήτω, 2006 (68-104)
  • Τζωρτζάκης Κ Τζωρτζάκη Α. Οργάνωση και Διοίκηση Κεφ. 4. SWOT Ανάλυσης σελ 149-158
  • Montana, Patrick J. and Bruce H. Charnov, (2002), “Μάνατζμεντ”, Σειρά Οικονομία & Επιχείρηση, Κεφάλαιο 18. Εκδ. Κλειδάριθμος, Αθήνα, 3η Έκδοση, (660 σελίδες), σελ. 431-448
Planned learning activities and teaching methods
The teaching of the theoretical part includes lectures, case-studies, and work groups to better understand the theoretical units regarding the introduction to management health services and human resources in health organizations. A whiteboard, power point, pictures, case-studies and work groups are used to assist teaching, in order to achieve the better understanding and comprehension of theory.
Assessment methods and criteria
Assignments40%
Final Exam60%
Language of instructionGreek
Work placement(s)NO